Hosting

Jared's Direct Hosting is for managed semi-dedicated and dedicated server services only our data centers are not found in a garage in the middle of nowhere we have a commercial reseller contract and host our own servers at thier data center. The Planet consists of:

  • Largest privately–owned dedicated data center

  • More than 20,000 customers worldwide

  • More than 48,000 servers and 15.7 million websites under management

  • Seven wholly owned and managed SAS 70 Type II certified data centers (2 in Houston, 5 in Dallas)

  • London data center

  • More than 220,000 sq. ft. of raised floor data center space

  • Two fully redundant, geographically diverse, Network Operations Centers that provide 24x7x365 monitoring

  • 250+ Gbps of transit network capacity to six Tier 1 backbone networks

  • More than 500 employees

SAS 70 Type II certified data centers. You’ll be connected to our enterprise-grade network and get advanced tech support services, including:

  • 24x7 technical server support
  • Web-based self–service ticketing, billing, and server management capabilities
  • Web-based live support chat
  • Phone support with a qualified support technician
  • Network-based security protection — we’ll monitor your system and protect against distributed denial of service (DDoS) attacks
  • Bandwidth monitoring and tracking — track bandwidth allocations and usage on each server through the Orbit customer portal
  • Open access to knowledge base

Database Services

  • A custom monitoring and response plan that includes threshold alerting on memory usage, CPU utilization, disk I/O performance and database capacity
  • Optimization of your Microsoft SQL Server or MySQL Server environment

Security

  • We will build hardened security systems using industry best practices—they’ll reference organizations such as The Center for Internet Security (CIS) and Microsoft
  • A change control process identifies any security updates applied to your hosted infrastructure
  • Your security posture is kept up-to-date with monthly status checks and reports
  • Any updates to your security profile are applied to the original security plan for your business

Monitoring

  • Monitoring is based on industry-accepted best practices
  • Information is integrated into a run-book, specific to your business
  • We identify relationships of monitored systems, define components to monitor and develop proper monitoring thresholds
  • Custom logs are identified to monitor and develop customized remediation plans
  • We proactively assess monitored data to predict and prevent system bottlenecks

Storage

  • We collaborate with you to design a high performance and highly available storage infrastructure
  • Your current storage needs are defined and we’ll give you options that include high-availability storage, iSCSI vs. Fiber Channel Network, or SATA vs. Fiber Channel Disk Drives
  • We ensure that performance bottlenecks in your environment are kept at bay
  • We help anticipate spikes in storage needs and manage growth by preparing migration scenarios for larger storage systems
  • We monitor your storage utilization and produce Aggregate Storage Usage reports,
  • Performance metrics such as disk I/O, are reviewed to ensure your storage system is never the bottleneck
  • Snapshots and data replication are monitored to make sure your data is always available

Backup

  • Backup strategy is set during the initial consultation
  • Backup activity is put onto a separate network to isolate traffic and identify impact activities
  • Your comprehensive backup and recovery plan defines backup retention periods and identification of backup exclusions specific to your business
  • Backup encryption options and application-specific backup strategies are recommended
  • Rigorous backup verification procedures are performed to make sure your data is available when you need it
  • Data integrity is verified for each backup session; Get optional test-recovery strategies and scheduled backups during off-peak hours
  • Get regular aggregate backup usage reports and alerts that show successful backup sessions, critical trends and impending limits so you can plan for additional capacity